Redesigned Kaiser Permanente's hospital throughput operations watchlist app, simplifying how providers monitor and act on patient flow across regional medical centers.
Designed a suite of tools for on-site care teams, giving providers a single place to document outcomes and manage patient care in real time.
As lead designer, I brought Kaiser's plan enrollment online for the first time, meeting regulatory and accessibility requirements without sacrificing usability or brand consistency.
Designed a proof-of-concept for a post-discharge digital experience that helps care teams catch at-risk patients before readmission.
Designed a lens selector tool that modernizes the eyewear shopping experience, helping opticians guide customers to the right lenses faster and with less friction.
Redesigned PetSmart's check-in experience for store associates, keeping pet parents connected and informed throughout their pet's stay.
